We have created a full and comprehensive trouble shooting guide to help you resolve any issues that you may have with your printer cartridges.

Please select you type of cartridge below for specific troubleshooting advice.

If you have followed all the steps of the troubleshooting and you are still having problems then please contact our customer service team on 0845 64 39 782 orĀ info@cartridgediscount.co.uk.

Brother Ink Cartridges

Troubleshooting for all Brother ink cartridges

BT Ink cartridges

Troubleshooting for all BT ink cartridges

Canon Ink Cartridges

Troubleshooting for Canon cartridges with printheads

(PG-37, CL-38, PG-40, CL-41, PG-50, CL-51, CL-52, PG-510, CL-511, BC-02, BC-05, BC-20, BX-20, BX-3)

Troubleshooting for Canon cartridges with out printheads

(PGI-5, CLI-8, PGI-520, CLI-521, BCI-3, BCI-5, BCI-6, BCI-10, BCI-11, BCI-15, BCI-16, BCI-21, BCI-24)

Dell Ink Cartridges

Troubleshooting for all Dell ink cartridges

Epson Ink Cartridges

Troubleshooting for all Epson ink cartridges

HP Ink Cartridges

Troubleshooting for HP cartridges with printheads

(HP21, HP22, HP27, HP28, HP56, HP57, HP58, HP343, HP344, HP337, HP338, HP339, HP342, HP336, HP348, HP350, HP351, HP350XL, HP351XL, HP901, HP300, HP45, HP15, HP78, HP17, HP23, HP20, HP49, HP25, HP26, HP40, HP44, HP110)

Troubleshooting for HP cartridges with out printheads

(HP10, HP11, HP363, HP88, HP14, HP82, HP84, HP85)

Kodak Ink Cartridges

Troubleshooting for all Kodak ink cartridges

Lexmark Ink Cartridges

Troubleshooting for Lexmark cartridges with printheads

( 16/17, 26/27, 32, 33, 31, 34, 35, 41/43, 42/44, 1, 2, 3, 71/70, 48/50, 19/20, 90, 13400HC, 13619HC, 82, 83)

Troubleshooting for Lexmark cartridges with out printheads

(100XL, 108XL)

Samsung Ink Cartridges

Troubleshooting for all Samsung ink cartridges

Sharp Ink Cartridges

Troubleshooting for all Sharp ink cartridges

Toner / Laser Cartridges

Troubleshooting for all Toner or Laser cartridges